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E-Commerce and Omnichannel Retail ERP with Microsoft Dynamics 365
Retail today is organized across many channels. Online shop, in-store sales, marketplaces, and customer service must work together seamlessly.
With Microsoft Dynamics 365 Commerce, you get an integrated solution for e-commerce and omnichannel processes. It connects sales channels, warehouses, pricing, and customer data on a shared platform, creating a unified data foundation for all your business processes.
Dynamity helps companies successfully implement and continuously develop their e-commerce and omnichannel strategies.
Dynamity is a certified Microsoft Solutions Partner for Business Applications.
With proven expertise, demonstrated project experience, and direct access to Microsoft technologies. Your reliable partner for ERP implementations in the mid-market.
20+
Years of experience
200+
Projects delivered
60+
Experts on the team
100+
Integration scenarios
What is an omnichannel solution in e-commerce?
An omnichannel solution connects all of a company's sales channels in one central system. Online shop, store, POS, and service all access the same data and work together in real time.
Unlike isolated standalone solutions, no data silos are created. Prices, inventory, and customer data stay consistent across every channel, creating a seamless shopping experience for your customers.
Microsoft Dynamics 365 Commerce combines e-commerce, POS, and ERP processes in a single solution, helping companies manage and scale their retail operations centrally.
360-degree customer view
- Central management of all customer data across every channel. You gain insight into purchasing behavior, preferences, and interactions in one unified view.
Cross-channel functionality
- Discounts, vouchers, and loyalty programs can be managed centrally and used consistently across all sales channels.
Flexible pricing
- Pricing rules, promotions, and campaigns can be defined centrally and tailored individually for different channels.
Webshop and POS integration
- Existing webshops and POS systems can be integrated. Data is synchronized and disconnects between channels are avoided.
Logistics and warehouse processes
- Inventory, supply chains, and fulfillment are managed transparently. Processes can be automated and optimized across channels.
Scalable cloud platform
- The solution grows with your business and supports both national and international retail structures.
Dynamity delivers ERP and e-commerce solutions based on Microsoft Dynamics 365 for companies across industries and company sizes.
Our projects include complex integration scenarios, international rollouts, and the optimization of existing retail processes. The result: scalable solutions proven in daily operation.
SHOP APOTHEKE EUROPE - leading online pharmacy
Fair trade pioneer since 1975 takes the step into the cloud
High-quality women's fashion from a successful multi-channel company
The R.Brand Group is a leading European fashion and textile group headquartered in Germany, specializing in fashion, denim, and workwear.
At Dynamity, you work directly with experienced Dynamics 365 specialists. We support you from initial consulting to implementation, training, and long-term optimisation.
- 20+ years of Dynamics experience since 2002
- Microsoft Solutions Partner for Business Applications
- Strong industry expertise across retail, wholesale, and manufacturing
- Integration expertise with Azure Integration Services, Power Platform, and proprietary solutions
- Support for modern cloud architectures and AI-driven applications
- Training and enablement for your teams
- Long-term support after go-live
- Locations in Germany and Austria
Dynamics 365 Commerce is a Microsoft solution that combines e-commerce, POS, and retail-relevant ERP processes in a single platform. It helps companies manage their sales channels centrally.
A webshop only covers the online channel. An e-commerce solution based on Dynamics 365, by contrast, connects webshop, store, warehouse, and finance processes, enabling centralized control of all operations.
Yes. The solution offers standardized integration options and can be connected to existing systems via interfaces and integration platforms
Yes. Dynamics 365 Commerce supports multiple languages, currencies, and country-specific requirements, making it suitable for international business models.
Duration depends on scope and complexity. Smaller projects can be completed within a few months, while larger omnichannel projects require correspondingly more time.
Costs depend on requirements, integrations, and project scope. A detailed estimate is provided as part of an individual consultation.
Yes. Dynamity offers comprehensive training and professional development for Microsoft Dynamics 365. As Microsoft Certified Trainers, our specialists impart practical expertise regarding the implementation, customization, and operation of Dynamics solutions.
Our training courses cover both functional content and technical topics related to modern Microsoft technologies such as Azure, X++, and SQL Server. You benefit from a combination of structured instruction and extensive project experience.
We offer both classroom-based training and customized in-house training tailored specifically to your company and project team. Our seminars cover the entire spectrum—from fundamentals and process-oriented training to technical deep dives.